American Heating was awesome to work with for my new furnace. I was happy with every step of the process from the estimate to the installation. The installers were very knowledgeable, experienced, and professional.

Great customer service

Excellent Service, pricing, great to do business with. I recommend them all the time

A few days ago the temperatures here in Madison started hitting the upper 80s and to my dismay, when I started my air conditioner, I found out it wasn't working... It was Saturday so I called around to a few places and when I called Action, I actually got an on-call employee on the other end (not an answering service or machine). I spoke with the person to get pricing info, etc. and ended up calling back on Monday to schedule an appointment (they were cheaper than everyone else I called in the area [no trip fee!] and seemed nice). Even though they were being inundated with calls from the hot weather spike, they guaranteed that someone would be at my house on Tuesday afternoon so at 12:45pm on Tuesday, their technician (Dave) showed up and proceeded to diagnose and fix my issue within 1 hour. I'm very satisfied with their service as their technician was knowledgeable, friendly, and fast. I also really liked the fact that I got a real person when I called on a Saturday.

You can ALWAYS count on excellent customer care, top notch service from Marilyn and Service Tech Roger!